Shipping & returns


Free local delivery via our own transport for all bicycles purchased, a small charge may be made if we travel further afield in the south east.

Accessories not ordered with a bicycle are only available for click and collect.

Sorry we do not ship all over the UK. Please speak to us about availability.

Collections by appointment.


We recommend that you call in and try a bike before you order to make sure it is right for you.

If we deliver to you, or you collect, you will have the opportunity to look at the bike before accepting it, should you change your mind beforehand there will be nothing to pay.

This opportunity does NOT apply to correctly supplied bikes or accessories not held in stock but specially ordered at your request.

Note: Test rides are at your own risk.

If you change your mind about your purchase having taken delivery of the bike, having had the opportunity to see & try the bike beforehand, on a case-by-case basis if accepted a deduction will be made according to the condition of the bike which is now second hand. A second-hand bike could be worth a lot less than you paid for it if bought back.

Any accessories must be in a saleable condition in their original packaging.


In the unlikely event that your bike requires repair under warranty please return the bike to our premises, we will endeavour to repair or replace the broken part in partnership with the manufacturer as quickly as possible, please see manufacturer’s warranty terms & conditions.

Your statutory rights are not affected.